Shipping Policy

At Ladies Apparel Shop, we understand that exceptional style deserves an equally exceptional shopping experience. Just as we meticulously design each piece in our collections—from our elegant Bodycon dresses to sophisticated Halter tops—we’ve crafted shipping and returns processes that reflect our commitment to your complete satisfaction.

Shipping Information

Order Processing

We take 1-2 business days to process your order before shipping. During peak seasons or sales events, processing times may extend slightly, but we’ll notify you if this occurs.

Shipping Methods & Timeframes

Shipping Method	Carrier	Cost	Delivery Time	Best For
Standard Shipping	DHL or FedEx	$12.95	10-15 business days after shipping	Faster delivery with tracking
Free Shipping	EMS	Free on orders over $50	15-25 business days after shipping	Budget-friendly option

Returns & Exchanges

We want you to love every piece from Ladies Apparel Shop as much as we do. If something isn’t quite right, our straightforward returns process ensures a resolution that matches the sophistication of our collections.

Return & Exchange Timeframe

We gladly accept returns and exchanges within 15 days from the date you receive your order. This window allows you to ensure each piece fits as flawlessly as it complements your personal style.

Condition Requirements

To maintain the quality standards synonymous with Ladies Apparel Shop, returned items must be:

• Unworn, unwashed, and in original condition
• With all original tags attached
• In the original packaging
• Free from any scents, stains, or damage

Return Process: 4 Simple Steps

1. Submit Your Return Request
   Within 15 days of receiving your order, please email our customer service team at [email protected] with the following information:
   • Order Number
   • Order Date
   • Items to return (with sizes and colors)
   • Reason for return
   • Preferred resolution (refund or exchange details)
   • Your contact information
2. Receive Return Authorization
   Within 24-48 hours, our customer service team will review your request and email you a Return Authorization Number and detailed shipping instructions.
3. Package and Ship Your Return
   Carefully package the items in their original packaging, include the Return Authorization Number visible on the outside, and ship to our returns center using a trackable shipping method.
4. Processing and Resolution
   Once we receive and inspect your return (typically 3-5 business days after arrival), we’ll process your refund or ship your exchange item.

Refund Timeline & Methods

We process refunds with the same efficiency we apply to crafting our collections:

• Processing Time: 3-5 business days after we receive and inspect your return
• Refund Method: Refunds are issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
• Bank Processing: Additional 5-10 business days for the refund to appear in your account, depending on your financial institution
• Shipping Costs: Original shipping fees are non-refundable

Exchange Options

Prefer a different size or style? We offer seamless exchanges for:

• Size exchanges for any available size
• Style exchanges for items of equal value
• Color exchanges when available

Exchange shipping is complimentary for customers in eligible regions.

International Returns

For our global clientele (excluding remote Asian regions and select areas not served), return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service and retaining your shipping receipt until the return process is complete.